Identify and address errors, gaps, and opportunities in your existing documentation.
Spanning pulls data from internal and external sources including GitHub, support channels, and existing documentation to ensure your technical documents are up to date, error free, and align with your branding.
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Effortlessly create high-quality technical documentation with our AI-powered tool that streamlines the content creation process.
Outdated documentation can lose you customers. Spanning monitors your documentation and automatically suggests updates as your team builds.
Empower your developer relations team to quickly produce the content needed to drive customer success and maintain it without relying on institutional knowledge.
Build a custom proposal that highlights all of the integration possibilities, technical details, and potential pricing.
Quickly define the objectives, deliverables, timelines, and resources required for a project or service to be completed.
Easily generate up to date, accurate RFP responses from the whole team - without the annoying pings!
Build tutorials for any type of developer - no matter their programming language.
One pagers, product feature announcements, and even answers to one off questions - Spanning can help with all!
Build tutorials for any type of developer - no matter their programming language.
Utilize PRDs, test plans, code, and more to help generate marketing approved product announcements.
Reach your customers in their language with relevant information.
Build a custom proposal that highlights all of the integration possibilities, technical details, and potential pricing.
Proactively identify and address product questions by building FAQs with Spanning.
Generate one pagers, lesson plans, feature deep dives, and more!
Send us an email with a little more information about yourself and why you think you may be a good fit for Spanning Labs!
Work with usWith your pipeline you can generate a variety of content, including technical tutorials, product usage guides, customer-specific integration proposals, and more. We are continually working with our partners to build optimized user experience and AI pipelines for different workflows and enterprise plans even allow you to upload your own templates. Spanning will also identify the gaps in your technical documentation; expanding the usability of your current products and making sure you have a tutorial ready when that new feature is released.
If good, self-service technical documentation and communication isn’t provided, you risk losing potential customers to competitors who do. Self-service documentation directly affects the purchasing decision by lowering the cost of adoption. Poor self-service documentation doubles the developer resources needed to buy your software and scares customers away. The challenge of providing accurate and up to date messaging fails on developer relations teams, and the Developer Relations labor market is responding to this. Median compensation grew in 2022 by over 14% to $183k in the US. This median wage is over 63% higher than the median software engineer compensation and increasing over 4 times faster (even in a historically bad tech market).
Manual creation and maintenance of large corpuses of technical materials will no longer work. There aren’t existing tools for identifying outdated or incorrect documentation, forcing teams to rely on memory and tribal knowledge. Manual labor alone is too slow and too error prone; resulting in outdated, inaccurate, or missing documentation that directly hurts growth and hurts customer satisfaction.
If you are interested in participating in our early access program, join the waitlist or schedule a live demo with the team. After you create an account, add data sources for the AI pipeline to learn from. Once you add your first data source, such as your company URL, CRM, codebase, or previous customer integration proposals, you can start generating content. Adding multiple data sources will unlock the full potential of the platform and improve the quality of generated content.
The platform supports a variety of data sources, including external URLs, specific documents/cloud storage solutions, raw facts, Github Repositories, Discord channels, CRM data, and more. The Spanning team is continually adding new integration support, and you can also request specific data sources by emailing support@spanninglabs.com.
Content can be downloaded in various formats or copied and pasted directly from the platform. There are also integrations in the works to publish content directly to email, cloud storage, content management system, CRM, and more.
Errors: your end-user can’t use your software following these instructions (ex. wrong, conflicting, or outdated information) Gaps: your end-user could use your software better with better instructions (ex. missing features, code examples, tutorials/guides, coverage for support issues) Opportunities: your end-user gets more value out of existing content (ex. SEO optimizations, understandability, calls to action, brand alignment)
User-uploaded sources and generated content are saved in industry-best, encrypted cloud storage. Data is separated by user/company, and requires user auth to access. Data-in-flight is also encrypted to make sure your data is never at risk.
Spanning Labs ensures that your data is not shared with any third party, user, or organization. All AI models and pipelines created for your company remain solely for your use, and there is no risk of other users accessing your data.
Spanning Labs uses a variety of models to ensure the best performance and are constantly doing research and updating their pipelines to ensure their customers are using the latest and greatest AI models. The vast majority of content generation is handled by GPT4, but we also use custom in-house models that are trained and fine-tuned for each organization for pre and post-processing.
The Spanning platform uses state-of-the-art techniques to ensure that the content your AI generates is accurate and only pulls knowledge from data sources you provide. But we don't want you to just take our word for it! As you generate content the platform will let you know its confidence in the accuracy of the answers and provide the sources it got its answers from for you to verify on your own. AI generated content is always at risk for inaccuracies and should be reviewed by experts before sharing publicly or trusting fully.
